Premium Papers
Reaching new heights of effectiveness - A guide to developing mobile communications strategies in airports
Airports today are complex environments made up of dozens of inter-dependent businesses, all focused on meeting the needs of passengers. In these unique ecosystems, airport operators, airlines, baggage handlers, airport security, caterers, fast food outlets, retailers and other businesses face an array of different challenges in a difficult economy. But all these groups of people have one thing in common: they all rely increasingly on mobile communications.
This white paper examines how organisations based in and around airports can develop clear strategies for the development of dependable and cost effective mobile communications.
Implementing Application Performance Management - Evolving from firefighting to ongoing optimisation
and
business alignment
There is a growing pressure on IT departments to deploy new or modified applications, across the business and to customers, within aggressive timescales and using increasingly complex delivery mechanisms. Poorly performing applications can impact productivity and customer loyalty and ultimately add unnecessary cost to the business.
This whitepaper explores four key areas that IT service owners should target to improve process, performance and optimisation within APM.
Deliver More for Less. A Guide to Optimising Your Desktop ICT Services
All departments in public sector organisations are under immense pressure to cut costs – and the ICT department is no exception. But a constrained budget isn’t the only challenge. ICT managers also have to find ways to meet the changing demands of their users and keep pace with advancements in technology.
This white paper explains how the public sector can remove costs, improve services and realise innovation by optimising their desktop services.
White Papers
- Timing Your Windows 7 Migration [PDF]
- Desktop Virtualisation Options & Technologies [PDF]
- Quocirca Report, Sponsored by C&C - Beating IT Recession Blues [PDF]
- Quocirca Report, Sponsored by C&C - Body shop to Mind shop [PDF]
- Developing a Client Computing Strategy [PDF]
- Using Virtualisation as part of a Client Computing Strategy [PDF]
Case Studies
Public Sector
- Creating High Performing, Scalable Infrastructure Platforms [PDF]
The Insolvency Service
Aviation
- Resolving Business Critical Application Issues [PDF]
BAA
- Workshop Facilitation [PDF]
BAA
Enterprise
- Providing Independent IT Strategy Development Expertise [PDF]
Team Telecom Group
Transport and Manufacturing
- Strategy Review and Audit [PDF]
RONLY Holdings