Consulting Services

Strategy &
Management

IT Strategy & Business Alignment

Helping clients to develop business strategies for IT that are integrated with the business drivers and address architecture, investment, governance and the capabilities needed to improve IT and ensure it delivers to the advantage of the business.

Architecture

Helping clients to execute IT strategies through the use of Enterprise Architecture which will help simplify technology, improve the speed to develop and deploy systems as well as reduce costs throughout the lifecycle. (TOGAF)

Sourcing

Helping clients to understand current operating models and costs across the IT function and lifecycle and ensuring sourcing strategies maximise financial investments and are being leveraged through an appropriate blend or internally delivered and sourced services. Includes help to guide and take clients through ITT and vendor selections

IT Capability

Reviewing an organisations IT function and capability across the three key areas of IT to understand where they are and develop a plan and priorities to help improve how IT delivers for the business

Culture & Communications

Helping clients to understand and improve how Culture and Communication effect performance and results from IT within a business and are vital agents of change that will improve IT

Operations &
Service Management

IT Service Management

Helping organisations to develop effective service operations through the use and adoption of ITIL practices to develop strategies to manage service by developing strong change management, incident management and operational procedures that ensure management of IT systems and infrastructure are aligned to the services provided to the business

Problem Resolution

Structured approach, tools and expertise that help clients quickly focus on sources of complex infrastructure or systems related problems that effect performance or operational stability of environment. Particularly key is bringing teams and communications together as well as providing technical know-how

Cost Management

Cost discovery and benchmarking services to help clients understand costs associated with operating IT services and where opportunities exist to improve service and reduce costs

Reviews & Health Checks

Can be focused on specific areas of the infrastructure or systems or a general review of the IT environment this can really help clients get a strong handle on what they have and how to progress the IT environment. Could be related to M&A activity, fast growth or just aging or poorly performing environment that clients want to improve and get control and clarity to move forward

Build &
Change

Project & Programme Management

Helping clients to plan and manage projects and programmes, ensuring good process and governance is in place and that all project contribute to the alignment of IT with the business through clear purpose and strong expertise

Solution Design & Implementation

Infrastructure and Application/Solution design capability with structured process and approach to ensure good solutions are created in alignment and appropriate to business needs and requirements

Solution Testing

Testing strategies and analysis of the impact of introducing new or upgraded systems into the IT environment

Reviews & Health Checks

Helping client to assess their projects and programme function and strategy to understand where they are and look for opportunities to improve, be this is in process and governance, financial management, technology solutions or project/programme office capabilities

Project Recovery

Fast and effective review and recovery of projects that are in difficulty.