COMPUWARE VANTAGE
OVERVIEW
Compuware Gomez
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More Info
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Vantage ensures that at any given moment, you are able to understand how each technology tier is contributing to an overall business service. This allows you to quickly make corrective actions when issues occur.
Those difficult days or sometime weeks will see key business applications taking twice as long to process transactions and desktop login times increasing meaning users are delayed in starting their work.
It is the only solution to provide seamless end-user experience monitoring, application performance management and business service management. This unique top-down approach starts with the end user experience to provide critical impact information for business service management and for application performance troubleshooting
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READ THE WHITEPAPER:
This whitepaper explores four key areas that IT service owners should target to improve process, performance and optimisation within APM.
OR SEND US AN EMAIL:
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Key Benefits
- Visibility: see the true service quality being delivered to the end user.
- Prioritisation: prioritise incident/problem resolution events with quantified business impact information.
- Isolation: immediately isolate which technology group is accountable for the incident or problem.
- Resolution: quickly find and fix the root cause of the problem through in-depth analysis.
- Communication: improve IT and business communication using business relevant information.
- Improvement: continually improve service quality using best practices such as ITIL and automated Six Sigma techniques.
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For more information on C&C's application performance management services see our service areas page.
